FAQ

FAQ | Move Yourself Self Storage Maddington

Frequently Asked Questions

Everything you need to know about storing with Move Yourself Self Storage.

What can I store?

You can store caravans, trailers, registered cars and vehicles, boats on trailers, and approved shipping containers. All items are subject to suitability approval.

How much does storage cost?

Storage starts from $120 per month for cars and vehicles, from $150 per month for trailers and containers, and $195 per month for caravans. Boat storage is quoted on application. Prices may vary by item size and type.

Is the facility monitored?

Yes. Our Maddington facility has 24/7, 7-day video surveillance.

Do I receive an individual storage space?

Yes. Once approved, you are allocated a specific space or bay within the facility.

How do I access the facility?

Access is controlled via PIN-code entry and exit. Your PIN is issued only after your booking is approved by management.

Is access available at all times?

Video surveillance operates 24/7. Physical access hours are confirmed at booking and managed by the facility.

How are monthly payments processed?

Monthly payments are processed securely through Stripe as recurring subscriptions. We never store your card details.

Is there a minimum storage period?

The minimum storage period is to be confirmed.

How much notice is required to cancel?

The notice period will be confirmed in your Storage Agreement before payment.

Does my item need to be registered?

Vehicles and trailers should be registered where applicable. Unregistered items may be accepted subject to approval—please ask us.

Does my item need to be insured?

We recommend your item is insured. Please confirm your insurance status when booking.

Can I store an unregistered vehicle?

Unregistered vehicles may be considered subject to approval. Contact us to discuss.

Can I store goods inside my caravan, trailer, vehicle or container?

Storage of goods inside your item is subject to our rules and the Prohibited Items Policy. Please check with us first.

What items are prohibited?

Dangerous, hazardous, illegal, perishable, explosive or flammable items, and live animals or plants, are prohibited. See our Prohibited Items Policy.

What happens if a payment fails?

If a payment fails, we'll notify you so you can update your payment method via the Stripe Customer Portal. Continued non-payment may result in suspension of access.

Can I change the item I am storing?

Yes—contact us to request a change. Changes are subject to approval and may affect your space and pricing.

Is the facility responsible for damage, theft or weather events?

No. We are not responsible for damage, theft or weather events. We recommend appropriate insurance for your stored item.

Can't find your answer?

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