Cancellation

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Label	Key	Value
meta
Browser title	cancellation.meta.title	Cancellation Policy \| Move Yourself Self Storage
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Page title	cancellation.title	Cancellation Policy
Page introduction	cancellation.intro	How to end a storage booking and what happens to access, fees, and your item.
section1
Section 1 title	cancellation.s1.title	1. How to cancel
Section 1 body	cancellation.s1.body	Email hello@moveyourselfstorage.com.au and tell us the date you want the booking to end. We will confirm in writing.
section2
Section 2 title	cancellation.s2.title	2. Notice period
Section 2 body	cancellation.s2.body	The notice period that applies to your booking is the period shown in the Storage Agreement you accept before payment. Until that is confirmed for your booking, please ask us when you enquire. We will not take a further full month after a valid notice period has run, except for fees already due.
section3
Section 3 title	cancellation.s3.title	3. Fees
Section 3 body	cancellation.s3.body	Monthly fees are generally paid in advance and are not refunded for unused days unless we agree otherwise in writing. Outstanding fees, and any reasonable costs of dealing with an abandoned item, remain payable. Recurring Stripe payments will be stopped from the end date we confirm.
section4
Section 4 title	cancellation.s4.title	4. Removing your item
Section 4 body	cancellation.s4.body	You must remove the item by the confirmed end date and leave the bay empty and reasonably clean. If the item is left behind, we may treat it as abandoned after further notice and recover our reasonable costs.
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Section 5 title	cancellation.s5.title	5. Access after cancellation
Section 5 body	cancellation.s5.body	Your PIN will be disabled from the end date (or earlier if we cancel for non-payment or a serious breach). You will not have access after that time unless we agree a short collection window in writing.
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Section 6 title	cancellation.s6.title	6. If we cancel
Section 6 body	cancellation.s6.body	We may cancel if fees are unpaid, the item is prohibited or unsafe, or we reasonably believe the Storage Agreement has been breached. Where we close or relocate the facility, we will give as much notice as we reasonably can.